There is a new wave of CRM implementations for a new trend to treat churches and ministries like businesses. While it is inefficient to use Microsoft Excel for proper planning for a church's administrative and operational expenses, it is also exorbitant for ministries to implement software as costly and time-consuming as Siebel for a CRM vision.
To see how the ministries are using CRM as their vision to anticipate future services to the public and needy as well as how to measure their success on their current provisions, review the article listed at http://www.tsgonestop.com/crm-ministry.pdf
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