Salesforce.com has saturated the market of customers that want a quick turnaournd and ROI for the implemented solution. Siebel saturated the market many years ago with its solutions for almost every type of business in its vertical releases. Effective decision-making on the correct CRM solution is crucial in an economic downturn where both implementation and hiring costs have skyrocketed in prior years.
Salesforce.com and Siebel offer varied functionality and extreme differences in the assessment of time, money, and resources. While Salesforce.com is the expeditious solution, Siebel has a lot more to offer but takes more resources and a longer time to implement. Financially speaking, it is not good for any company to spend millions on a CRM solution if there is a more authentic user-friendly solution.
Check out all white papers about CRM Visions and CRM Failures at http://www.tsgonestop.com/whitepapers.html
Get the details on how to effectively decide between Salesforce.com and Siebel as the CRM solution by reviewing the white paper by Temeko Richardson. http://www.tsgonestop.com/sfdcvssiebel.pdf
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